Mediahawk Call Tracking and Call Recording
Powerfull and intuitive call tracking technology. Measure your marketing performance. Track which PPC ads, digital marketing and offline marketing campaigns generate phone calls. Optimise your marketing campaigns, reduce your costs and close more sales.
How it works. Full MediaHawk Tracking and Recording Included...
Score Inquiry Evaluation Individual Dealerships
Tracking lets you know the source of the inquiry. Recording and Evaluation extends on this by listening-in and scoring the calls on efficiency, quality and result. Moreover you will be able to compare with similar dealerships in your group whilst remaining anonymous to the other dealerships.
Score Inquiry Evaluation Group of Dealerships
Mediahawk or another Call Tracking platform ? We can extend with a bespoke Call Evaluation module to listen-in and score the calls on efficiency, quality and result. The reports will serve your objective to align the call handling process with customer service protocol.
How it works. Score Evaluation and comparison within Group...
Score Online Response Evaluation - Mystery Shopper
A snapshot of how your website is perceived by a random potential customer. Find out if your web form is inviting or perhaps intrusive. Learn about response times and the lead handling process all the way to an appointment with a member of your sales team.
How it works. It's a secret we can only share with You...